Williams, Jennifer S

Jul 2024

I cannot recommend this dental office. I have dental insurance which I pay monthly. My insurance entitles me to 2 cleanings and 1 x-ray per year with a $50.00 deductible. I went in for a cleaning in June 2024 and was informed that I owed $438.00 that went back to November 2022. At no point did Jennifer Williams' office notify me of an outstanding balance. Their office failed to submit the charges from 2022 and said that it was my responsibility to pay the full amount even though it was their mistake for not filing the claim (or refiling the claim in a timely manner). The dental insurance company only allows 1 year from the date of service to file a claim. Jennifer Williams' office takes no responsibility whatsoever for not filing or waiting to let me know 17 months later when there was nothing that I could do with my insurance company. Their office lays the blame on a past employee and Dr. Williams takes no responsibility whatever. And I was told that there are many patients that have the same problem. Find another dentist. Not this one!

Apr 2022

Had first appointment scheduled, walked in and completed mundane paperwork & was called back in ten minutes. After a little confusion on my cleaning schedule, everything turned out perfect with Dr Williams, Jamie & the other lady whom I don't remember the name. They rock an I'll be doing my dental work there going forward. Thank you Jamie for working me in. You guys rock.

Aug 2019

I was a patient for 3-5 years and my teeth actually got worse as a patient here. They missed 2 major cavities and didn’t notice until the point where basically the whole tooth had to be removed, despite my getting regular cleanings and they had no idea what was happening to my teeth. I was getting white spots on my teeth due to thin teeth and enamel lose and I had to tell them what was happening. They still have no answers for me!