SUN Nails & Spa - PERMANENTLY CLOSED

Jul 2023

For the past two years I have been coming here for pedicures and usually go to Lovely Nails & Spa in Jacksonville for all manicures. I booked an appointment today for a manicure and a pedicure as all I wanted was French tip on my natural nails (manicure) however, they did have to remove a dip I had gotten done in Texas. When Ms. Kim accidentally double booked trying to accommodate a grandmother and her granddaughter from out of town it was evident that Helen was not pleased. Ms. Kim finished my pedicure and had me sit in Helen's seat. Immediately after removing the foil off my fingernails you can see and hear the tone in Helens voice that she wasn't happy because of how long it was going to take her to remove the dip. She made an extremely rude comment stating how picky I was and how I didn't like thick nails yet I went somewhere else where they did a thick dip polish. I didn't feel the need to explain to her my business as I am paying for their services. As she continued to be RUDE I no longer wanted a French tip and opted out for a clear but the attitude continued. I did not get a manicure done so decided to pay. I got charged for a manicure I did not receive. Extremely UNPROFESSIONAL as I called ahead to book this appt. No longer recommend this location, I will no longer be coming here.

May 2023

Most fun experience ever getting pedicures with my adult daughter while we were on vacation. Friendliest staff! They made us laugh the entire time! They took their time and made sure our toe artworks were perfect. Love this place and wish I could go more often!Service: Pedicure

Mar 2023

Came here to get a pedicure and I absolutely loved it!! I really appreciate how attentive and friendly everyone was. Mr. tang did my toenails and I'm satisfied. He was very confident and asked every so often how I liked my nails. Very good customer service! 10/10 highly recommend!