About eyecarecenter
Eyecarecenter offers a marvelous experience with a highly trained staff of optometrists, opticians, and technicians dedicated to patient care. Many customers praise the thoroughness and professionalism of the eye doctors, particularly the friendly and informative service they receive. The appointments are efficient, with quick check-ins and prompt examinations. The optical department provides a wide selection of designer and value frames, and staff members assist customers in finding the best options within their budget. Patients consistently recommend Eyecarecenter for its exceptional care and supportive environment. The staff is always professional and courteous. Dr. Gregg puts patients at ease and doesn't rush through the eye exam. The ladies in the optical department are helpful but never pushy, making it a pleasant experience. Dr. Spencer Whitt and the office staff at the Sunset Avenue location were courteous and professional, providing satisfactory services to new patients. The eye doctors address patients' concerns, such as dry eyes, and recommend appropriate treatments to improve their condition.
Overall this was a pleasant visit. Dr Whitt really took time with my Father that has Dementia. Very patient with him. Dr Whitt will definitely be his permanent eye Dr.
As far as the front desk experience, this needs to be addressed. The young lady that waited on us tried to call to verify my Dad’s insurance one time and she was calling the incorrect number and it was closed. She then tells me that I would have to pay out of pocket due to not being able to verify insurance. I had to show her the correct number and website to verify and then it popped up. By this time we were already 40 mins into the appt. If I had not spoken up she would not have tried any other...read full review
As a busy Pastor, I’m always grateful when people consider my time. I was seen at my set appointment time at Dr. Witt was very thorough in my assessment going above and beyond making sure my eyes were healthy. A major plus? I was in and out in less than an hour.
Dr. Spencer Whitt and the office staff at the Sunset Avenue location of the Rocky Mount Eye Care Center were courteous and professional. I am a new patient and was very satisfied with their services.