Pinehurst Surgical Clinic at Richmond Hospital

Nov 2024

I went for an MRI today and the person who contacted me before the appt. asked if I was claustrophobic I said yes with bad anxiety. She proceeds to tell me I’ll be fine because it’s an open MRI. IT WAS NOT AN OPEN MRI! I literally thought I was going to die in that machine! I was shaking so bad, I was sweating horribly and my heart felt like it was going to beat out of my chest. I had a panic attack the entire time. I tried to focus on my breathing so I wouldn’t completely loose it and start hyperventilating uncontrollably. I thought I was going to pass out. If I knew that it wasn’t open I would have prepared by taking something to calm me down. This was an awful experience! I am Absolutley traumatized and never want to do a scan again! The two ladies in the room were great but this was absolutely terrifying for me! I do still recommend because many of the staff and drs are great but please if someone can educate in staff calling patients the difference between a regular MRI and an open MRI and to not inform patients that they are getting an open when it’s actually not.