Lane & Associates Family Dentistry - Richlands

Lane & Associates Family Dentistry is a well-established practice with almost 50 locations across North Carolina. The practice, founded 40 years ago, offers a wide range of dental services, including general dentistry, cosmetic dentistry, and specialized treatments like endodontics, periodontics, and sleep apnea treatment. They also provide pediatric dental services with programs for first-time visits and baby oral exams. Patients praise the friendly and professional staff, including hygienists and dentists, who take the time to explain procedures clearly. The atmosphere at the practice is described as welcoming and pleasant. Many patients have highlighted the helpful and accommodating staff, noting their willingness to assist with scheduling and referrals. Recent reviews show that even in difficult cases, the team does a fantastic job, making the repair process painless and delivering perfect results. Patients appreciate the clear communication during procedures like root canals and crowns, with staff explaining each step carefully. The staff members, including the dentist and hygienist, are described as respectful, friendly, and making patients feel comfortable, which helps reduce anxiety. Patients have also mentioned good customer service at the registration desk and expressed confidence in returning for future visits, including bringing their children. Some have noted that better communication about weekend appointments could improve the experience, but overall, the practice leaves a positive impression.