I called at 8 in the morning and the crew was there two hours later. My pump had burned out. They replaced it with a high quality pump and were finished by noon. I was very happy with their work. The only thing that could have been better was they spliced the wires halfway up the well. The splice was not do with the proper splice kit but with tape. I would still recommend them for repairs.
July 2024
My well pump was broken and they came out first thing the next morning (on a Saturday) to replace it. Communication was excellent. The only well company I will be using in the future.
February 2024
From a customer perspective, Walter and his team were absolutely outstanding to work with!! From a professional perspective, Xylem could not ask for a better distributor to represent them. This has been an ongoing issue for several years and an extremely frustrating and expensive process of throwing parts at a problem and hoping for the best. I have complete confidence that Walter left me with a reliable solution to a problem I shouldn’t have to deal with for the next 30 years. There were multiple issues contributing to the continuous pump failures and Walter’s team explained them to me and addressed them. I was also extremely impressed with the level of consideration... read full review
I called at 8 in the morning and the crew was there two hours later. My pump had burned out. They replaced it with a high quality pump and were finished by noon. I was very happy with their work.
The only thing that could have been better was they spliced the wires halfway up the well. The splice was not do with the proper splice kit but with tape.
I would still recommend them for repairs.
My well pump was broken and they came out first thing the next morning (on a Saturday) to replace it. Communication was excellent. The only well company I will be using in the future.
From a customer perspective, Walter and his team were absolutely outstanding to work with!! From a professional perspective, Xylem could not ask for a better distributor to represent them. This has been an ongoing issue for several years and an extremely frustrating and expensive process of throwing parts at a problem and hoping for the best. I have complete confidence that Walter left me with a reliable solution to a problem I shouldn’t have to deal with for the next 30 years. There were multiple issues contributing to the continuous pump failures and Walter’s team explained them to me and addressed them. I was also extremely impressed with the level of consideration... read full review