I have been coming to Ulta for two years getting my hair done at the salon, wake forest location . I absolutely love Danyelle and Morgan, I am in customer service and they are awesome. If you say you want something from the store they go get it. So accommodating and helpful. I can’t say the same about the people on the floor. They are some very rude and will point at stuff instead of talking the time to truly help. The young lady with blonde hair, I believe she is a manager walks around with a frown on her face all the time. People in service should smile!
September 2024
Liliana was the most HELPFUL and WONDERFUL person ever. She provided above and beyond for me and made my night. She hand picked all the products I wanted and more and showed me how to use any of them. If I were Ulta I’d give her a raise ASAP, love her and will be coming back more often because of her
September 2024
Absolutely goated staff. Have a date tn and walked in with gross scabs on my lip and they got that stuff covered and looking like nothing ever happened in legit 5 minutes. Cost me an arm and a leg but hey, what can ya do. Incredible work Lillian.
I have been coming to Ulta for two years getting my hair done at the salon, wake forest location . I absolutely love Danyelle and Morgan, I am in customer service and they are awesome. If you say you want something from the store they go get it. So accommodating and helpful. I can’t say the same about the people on the floor. They are some very rude and will point at stuff instead of talking the time to truly help. The young lady with blonde hair, I believe she is a manager walks around with a frown on her face all the time. People in service should smile!
Liliana was the most HELPFUL and WONDERFUL person ever. She provided above and beyond for me and made my night. She hand picked all the products I wanted and more and showed me how to use any of them. If I were Ulta I’d give her a raise ASAP, love her and will be coming back more often because of her
Absolutely goated staff. Have a date tn and walked in with gross scabs on my lip and they got that stuff covered and looking like nothing ever happened in legit 5 minutes. Cost me an arm and a leg but hey, what can ya do. Incredible work Lillian.