Reviews for TheKey - Formerly Home Care Assistance
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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Google: 4.3/5 Facebook: 3/5TheKey - Formerly Home Care Assistance
4901 Waters Edge Dr Suite 201, Raleigh
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TheKey, formerly known as Home Care Assistance, has been providing trusted in-home care for seniors and adults with disabilities for over 20 years. Their highly trained caregivers offer a range of services, including in-home care, respite care, senior personal care, elder care, and companionship. The company's Balanced Care Method emphasizes a healthy mind, body, and spirit, allowing clients to live happier, healthier lives at home. TheKey understands that every client's situation is unique, and they collaborate with families to create personalized care plans. They offer 24/7 service, including holidays, weekends, evenings, and overnight. Clients and their families have expressed satisfaction with the care provided, noting the love, support, compassion, and professionalism of the team. While an employee has mentioned some concerns regarding HR procedures and policies, such as the clocking in/out process and the requirement for a doctor's note when calling out, the overall feedback suggests that TheKey is dedicated to providing exceptional care and support to its clients.