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Reviews for Element Service Group Mechanical LLC
Add your commentElement Service Group Mechanical LLC
1400 Nowell Rd, Raleigh
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1400 Nowell Rd, Raleigh
Directions Call Website Suggest an Edit
Bernard was very thorough, super polite, answered our questions and explained things in detail. He was clear about what he was doing, provided information I asked for and did what he said he would do. Much better than our previous company
I just want to take a long minute to say I really appreciate this company. Before I tell our story please know that even though I have had multiple visits and still having problems...it's because my unit has a cursed unit. I promise it's not because these techs aren't busting their butt and doing everything they can. We had a leak that gave us trouble twice and now the capacitor . Sebastian has been are tech 2/3 times. Every appointment has had great communication.I cannot stress how much I appreciate this company not taking advantage and honoring their work. You don't find many company's like that anymore and while I didn't initially choose... read full review
Sebastian is a fantastic technician and is honest and helpful. I always feel Element is giving the best guidance for the situation with cost considerations rather than attempting to sell me what I don’t need.