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Reviews for Duke Innovative Pain Therapies at Brier Creek
Add your commentDuke Innovative Pain Therapies at Brier Creek
10207 Cerny St #114, Raleigh
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10207 Cerny St #114, Raleigh
Directions Call Website Suggest an Edit
I’ve been receiving treatment for my oral facial pain at Duke Innovative Pain Therapies, and Dr. Daniela Vivaldi has been instrumental in my journey. Her clinical excellence is exceptional, and her attentive approach, combined with clear treatment plans, has significantly impacted my well-being.
However, I must acknowledge some administrative challenges. The front desk, scheduling team, and financial estimate team are not great, which can detract from the fabulous clinical staff. Initial appointment wait times are long. But once you’re past that hurdle, subsequent appointments follow the treatment plan, with room for emergencies.
Putting... read full review
First off, know that you must be referred by another dr to get an appt here. The medical staff is the most dedicated and caring I have found. Life-changing. Drs.Alonso, Putilin, and Buchheit have been wonderful. The PT Katy Walker is wonderfully caring, personable and willing to meet you where you are in your capacities and limitations.Unfortunately, there is a lot of turnover in front desk staff and appt. schedulers and at any given time, they are minimally competent at best. Good luck getting anyone to answer the phone, but don't leave a message bc they will NEVER return it. Also, I was told it would take 2 weeks to determine the cost of a medical device with... read full review
I’ve seen four different providers here and they are all excellent. Trauma-informed, patient-centered, attentive, very comprehensive treatment. They give me lots of space to communicate and ask questions and are very thoughtful in their approach to treatment. Pain medicine has developed a lot in the past decade and there is more hope now than ever and I’ve learned so much already at this clinic. It has changed my life. If you go, go with an open mind. There is a lot about pain medicine that is not well known by people working outside of healthcare - actually, even clinicians not in pain medicine probably have outdated info. The only downside is I’ve had difficulty... read full review