Duke Innovative Pain Therapies at Brier Creek

Duke Innovative Pain Therapies at Brier Creek is a dedicated pain management clinic that specializes in non-opioid therapies for various pain conditions. The experienced and highly trained medical staff, including Drs. Alonso, Putilin, and Buchheit, as well as physical therapist Katy Walker, are known for their compassionate and personalized care. Patients praise the clinic's life-changing treatments and the dedication of the medical team. However, some concerns have been raised about the high turnover rate of front desk staff and appointment schedulers, with reports of poor responsiveness and communication. Patients have also experienced issues with billing and insurance estimates, with one patient waiting over two years for a cost estimate. Despite these challenges, many patients have had positive experiences at the clinic. One patient, who saw multiple providers monthly in 2017 and 2018, appreciated the clinic's caring culture and the exceptional care provided by Dr. Liedtke, a founding team member who has since left the practice. Another patient, who had seen doctor after doctor without success, found hope and relief at the clinic, with Dr. Alonso taking their concerns seriously and providing effective treatments. While the clinic's overall rating may be low, many patients have found the care and expertise of the medical team to be exceptional. The clinic's dedication to transforming chronic pain management through evidence-based, non-opioid therapies is evident in the positive experiences of those who have sought treatment there.