Carolina Family Practice

Mar 2023

Sadly, I have decided to stop using this practice. I very much like Dr. Stephen Peterson, my primary care physician from this practice, but I have now had 3 separate issues with their billing department. 1. I was charged for a full 30+ minute visit ($255) for what was actually a virtual Covid diagnosis call, which should have been something like $25 as advertised at their office. This happened 10 months ago and I am still getting the run around from their billing department. I spoke to someone months ago who said she was looking into it and has never called me back. Their outgoing voice mail says they will return voice messages within 24 hours. They have not once called me back after 3 or 4 follow-up inquiries. 2. They charge a higher amount for 30 minutes-or-less visit, as they do for a 31-to-40 minute visit. If I schedule a 30 minute visit, and it happens to go over by a minute or two, I don't think it's my responsibility to watch the clock. I find it dishonest to let the appointment run over and then charge me more. The efficiency of the office flow should be on them, not the patient. I am not a difficult patient who sticks around and asks multiple extra questions. This happened on a different office visit than the Covid call mentioned above. Strike 2. 3. I just got charged a $25 appointment cancelation fee for a recent appointment I had to miss due to showing Covid symptoms. From my point of view, I didn't cancel the appointment -- they did! Of course, no once answers when you try to call and discuss (see point 1). 3 strikes, time to move on to someone else.

Jul 2021

I have been a patient with this practice for years. If you are looking for a doctor that wants to work with you about your health and is open to suggestions and willing to find the source of your issue instead of just taking care of the symptoms alone...this place is for you!!! Our whole family goes to this practice, we each see our on individual doctors but each professional here has the same attitude about wanting to help their patients. Once you are an established patient getting an appointment in a timely manner is easy. The majority of the time I am able to get a same day appointment. Five stars is not enough for this practice.

May 2018

I've been seeing Dr. Blount for many years now for both primary care purposes (physicals, illnesses) and sports-related injuries and am very happy with his care. I love that they have lab services and X-ray onsite. There is also PT in the same building.