Cool Tech Heating & Air Conditioning

Cool Tech Heating & Air Conditioning is a reliable and trustworthy business that operates in the Charlotte, NC area. They are known for their excellent customer service, as they always answer the phone and are available 24/7, 365 days a year. When they make a promise, they keep it. Their professional and prompt technicians arrive on time and provide flat-rate pricing, so customers know the cost upfront with no hidden fees. One customer had an issue with their AC going out, and Cool Tech was able to come out within an hour. The customer had to get a whole new system, and the process went smoothly. The customer was impressed with the company's trustworthiness and appreciated the professionalism of the technicians. Another customer came home from vacation to find that their capacitor had gone out. They called Cool Tech for a quote and spoke to Randy, who arrived in 30 minutes and fixed the issue quickly. The customer was impressed with Randy's professionalism and appreciated the quick response time. A third customer called on a Sunday, and Randy diagnosed the problem, but the part wasn't available. Randy left a portable AC unit to cool their bedroom, which was greatly appreciated. The following day, Jeremiah came out and removed the part, which was under warranty. Jeremiah took it across town to swap it for a new one and installed it, and the customer was cooling again. The customer was extremely satisfied with the service and would give Cool Tech 10 stars if they could. In summary, Cool Tech Heating & Air Conditioning is a reliable and trustworthy business that provides excellent customer service, quick response times, and professionalism. Their technicians are knowledgeable, and their pricing is transparent with no hidden costs. They are a great company to work with for all HVAC system repairs.