I was initially pleased with her, Regina, filing of my taxes. But, when I found out that my 2020 taxes was rejected by the federal government, I reached out to Carolina Tax Works and Regina stated she would send me copies of my 2020 taxes to refile. It has been at least 2 weeks and she has not sent them yet. I have called, no answer. I left voicemail messages and sent emails, but no response. Now when I call, I get a busy signal. This has led me to be very disappointed with Regina and her company. I will not ever use her again or refer them to anyone.
I was initially pleased with her, Regina, filing of my taxes. But, when I found out that my 2020 taxes was rejected by the federal government, I reached out to Carolina Tax Works and Regina stated she would send me copies of my 2020 taxes to refile. It has been at least 2 weeks and she has not sent them yet. I have called, no answer. I left voicemail messages and sent emails, but no response. Now when I call, I get a busy signal. This has led me to be very disappointed with Regina and her company. I will not ever use her again or refer them to anyone.