A severe thunderstorm caused our CPI alarm to activate. CPI called and we stated that were not at home and believed that the issue was caused by the storm. Three hours later.....We arrived at home to a blaring alarm that had been squaking for hours. CPI callled again about the alarm and motion detected when we entered. That's when we encountered Horrible Henry. He claimed to be the "supervisor", but he was rude, impatient and condescending as we tried to comprehend how/why this was happening. Although the service is expensive, it had been great until this point. CPI should be embarrassed to have an employee who was so unprofessional!
July 2023
CPI HAS THE WORST CONTRACT OF ANYTHING ON THE PLANET! They lock you in on a five year contract and if you have any problems they are slow to address them if you want to terminate you agreement you are required to pay full for the remainder of the contract
July 2023
CPI driver in truck 812 nearly ran me off the road. I was on my bike. Morrisville pkwy at 10:15 am on 7/7/23. This driver needs to be reprimanded.
A severe thunderstorm caused our CPI alarm to activate. CPI called and we stated that were not at home and believed that the issue was caused by the storm. Three hours later.....We arrived at home to a blaring alarm that had been squaking for hours. CPI callled again about the alarm and motion detected when we entered. That's when we encountered Horrible Henry. He claimed to be the "supervisor", but he was rude, impatient and condescending as we tried to comprehend how/why this was happening. Although the service is expensive, it had been great until this point. CPI should be embarrassed to have an employee who was so unprofessional!
CPI HAS THE WORST CONTRACT OF ANYTHING ON THE PLANET! They lock you in on a five year contract and if you have any problems they are slow to address them if you want to terminate you agreement you are required to pay full for the remainder of the contract
CPI driver in truck 812 nearly ran me off the road. I was on my bike. Morrisville pkwy at 10:15 am on 7/7/23. This driver needs to be reprimanded.