About Thompson Plumbing & Pump Service Inc
Thompson Plumbing & Pump Service Inc. is a dependable plumbing company located in Mooresville, NC. The team is recognized for their outstanding service, professionalism, and friendly demeanor. They have received praise for their quick response times and fair pricing. Customers appreciate the knowledge and expertise of technicians like Scott and Wes, who provide excellent work and are willing to share valuable tips. Scheduling services is easy, and many customers feel reassured knowing they can rely on Thompson for any plumbing issues. The company listens to customer concerns and works flexibly with their schedules. They have been noted for their ability to fix problems quickly, even without the homeowner being present. Customers have expressed satisfaction with their transparency and honesty, particularly when it comes to avoiding unnecessary upsells. The dedication to customer satisfaction and the commitment to providing effective solutions truly distinguishes Thompson Plumbing from others in the industry.
Have used Thompson four times over the past 6 years and 2 houses, for leaks, shower valve replacements, and to replace old brass fittings. Impressed by their knowledge and quick response times. Scheduling was a breeze with Jessica, and Scott & Wes are the utmost professionals. Scott's more than willing to share tips of the trade, and makes me a better homeowner. Glad to know we can count on Thompson for any issues we have.
Thompson Plumbing listened to my issue and worked with my schedule and fixed the problem without me even be at my house, would recommend them to anyone and I appreciate their quick action to remedy my water issue
We recently had Thompson Plumbing and Pump Service come out to fix our well pump and sediment tank after experiencing terrible water pressure. From the start, they were incredibly friendly, responsive, and flexible—a rare combination these days.
They diagnosed and resolved the issue right away without any unnecessary delays or upcharges. Unlike other contractors we spoke to, they didn’t try to upsell us on things we didn’t need, which not only saved us money but built real trust. Their pricing was fair and transparent, and the improvement in our water pressure has been night and day.
We couldn’t be more pleased with the experience and would highly...read full review