La Valet

May 2024

I am writing to express my disappointment with the alteration service I received at the La Valet establishment. I recently brought in a dress for alterations, and unfortunately, upon receiving it back, I noticed that there were 3 stains left on the fabric.

When I brought this issue to the owner, I was met with dismissiveness. Not only did the owner fail to take responsibility for the marks, but he also informed me that rectifying the situation was not his concern.
Also, I was informed that he has been in the business for 35 years and knows how to do it!

Furthermore, I was quoted a price of $20 for the alterations before leaving the dress, yet upon pick-up,...read full review

Jun 2023

I don’t like leaving negative reviews; however, I will definitely do so when warranted. I have brought items to this location for both cleaning and alterations. I brought in a pair of jeans to have hemmed. Picked them up and within a month (maybe 2), both hems were coming completely undone. When I brought them back to have them fixed, the owner told me that was not his responsibility, and he walked away. No further discussion or offer to assist. His actions were downright rude! Personally, I believe a business should stand by the quality of their work. This business does not choose to do so. And for a relatively easy repair, this seems like a poor business choice. I...read full review

Jun 2023

Just thought I'd add a follow up. I took my jeans to another place, and they confirmed that it was, in fact, poor service on the part of La Valet. My jeans were a stretchy material, and apparently they didn't use the right stitch that would allow a little give in the stitch/material. As a result, the thread was pulled too tight and that's what caused the premature unraveling.