Bella Lago Salon & Skincare

Bella Lago Salon & Skincare is a well-regarded hair salon in Lake Norman. Customers praise their stylists, particularly Shane Helms, for their skill and ability to deliver exceptional results. Many clients have been coming to the salon for years, appreciating the stylists' expertise in services such as balayage and hair coloring. Bella Lago is also known for its commitment to customer satisfaction, readily addressing any concerns and offering corrections without charge. However, the salon has received feedback regarding its appointment scheduling and checkout process. Customers have reported significant wait times, both on the phone and in person, for both scheduling appointments and completing checkouts. While satisfied with the hair services, some customers find the lengthy wait times frustrating.