About Ross Plumbing & Pump Service
Ross Plumbing & Pump Service has been serving Greensboro and Burlington, NC since 1976. They offer a wide range of services, including well pump service and installation, plumbing, sewer & drain cleaning and replacement. Customers have praised the company's knowledgeable and professional staff, who quickly diagnose and address issues. Despite not servicing the customer's area in Nash County, the plumber from Ross Plumbing & Pump Service still came to assess the situation and offered a solution. The customer had been struggling with a septic system issue for over two years, and the plumber suggested installing a new system instead of just patching the existing one, as he knew it would eventually fail. The plumber's willingness to go the extra mile and provide a long-term solution, even though it was not his usual service area, was highly appreciated by the customer. Customers have also commended the company's prompt, professional, and courteous service, with one client noting that the plumber immediately identified the problem over the phone, in contrast to a "big name" plumbing company that had failed to do so. Overall, Ross Plumbing & Pump Service has earned a reputation for exceptional service and customer satisfaction.
I'm all the way in nash county. I called and asked if he could come look at my septic system because the county screwed up and my septic field was cut twice. I've been trying for over 2 years trying to get in this place it has been one thing after another. He doesn't even service this area but he came anyway. Not only did he tell me I needed a new system but he offered to do it for me. He said he knows it's not my fault and he would rather put a new system in then to fix the existing system. He told me if we just patch it, it's a matter of time before the whole system would fail. I'm so glad I got ahold of him. he was very professional and knowledgeable. I recommend this company to anyone who needs a new septic system or fix your old system. highly highly recommend. thanks for all you did and are doing to help me get in my home.