Tax Preparations near Knightdale

“They have been doing our taxes for over 20yrs. We will miss Bob,but the staff is<br>Wonderful .“

“Ms. Alexander made a usually painful tax-filing process almost enjoyable! Her professionalism, tax knowledge, and friendliness are a pleasure.“

“I’m currently in the process of creating a telemedicine practice and needed assistance in filing paperwork for an S corp. I had no idea where to begin and James was so informative, professional, and timely. You will not regret hiring him for any of your business needs!“

“The owner is very knowledgeable and helpful. He guided me and answered all my tax questions and he was kind and professional.“

“Very professional, excellent treatment, they helped me with my taxes 100%. recommendable“

“After moving from North Carolina I still needed to complete my state taxes and Ms. Lucas was recommended to me by a colleague. I am pleased with the ease of filing electronically out of state. I would recommend her services!“

“Update: September 23, 2022Note: The business owner (Lauren Massie) later reached out to me directly and was warm, positive, and extremely helpful. She sought to better understand my customer service experience and thoroughly addressed my questions related to her services. I was very impressed with my direct interaction with her. She mentioned that she spoke to her staff to investigate my customer experience and seemed to genuinely care about my initial encounter with her business. I am grateful that she took time to follow up with me directly, she was a delight.I appreciate all the great reviews about this company. It led me to reach out this morning but unfortunately I had a very different experience. I was excited to call this woman owned business using my most chipper voice after reading all the positive reviews but they told me they would not be able to assist me even though according to their website they should have been able to. The person who answered the phone (Kayla) adamantly told me they would not assist me without even offering to better understand my reason for reaching out.It was a weird experience. Here is a quote from their website, "We offer a free consultation where we listen to your tax issue with compassion in a judgement free atmosphere. We understand life happens and that sometimes tax issues area part of the journey!" Kayla would not listen to my question. I told her that the website indicated they provide consultations and based on the services offered, I was reaching out to the right place. She told me she did not know what I was talking about in terms of consultations and that they would not be able to help me. Oh well, I will move on to someone else. They are seemingly not lacking for business. Somehow, they did not provide the great customer experience everyone else seems to express in their reviews. I wanted to make sure to chime in with my experience.This woman owned business which advertises great customer experiences certainly made a bad first impression on me despite all the great reviews prior to reaching out. I have a track record of writing positive reviews and wish this could have been one of them but somehow this encounter missed the mark in a major way.“

“They do what they say. I'm very pleased. Anytime I have a question as to why they do this instead of that, they have a solid answer why and it's always in my best interest. I was married to a CPA and sold accounting software for many years. You can't beat their work or their price.Masks save lives“

“Ms Alesha Tuggle of A1 Financial Services was incredibly awesome throughout the process of filing our tax return. She shared information with us on what to expect with how the government's stimulus payments processing had priority over processing everyone’s tax returns this year. She stayed in constant contact with us to provide status updates on both our Tax Return and Stimulus payment. Also she addressed any of our concerns to ensure that we felt comfortable and at ease with the pace of the process. Everything went just like she said. We are also very happy that Ms Tuggle has the knowledge needed to handle our particular situation of no longer living in NC. We currently live in the state of Texas and lived here for the 2020 tax year that she did for us. Ms Tuggle’s skill level for serving her clients should be a template for all persons working in a client or customer servicing profession. We are extremely happy. Thank you so much Alesha.“

“Jeanne Penny has been my account for over 15 years! I would NEVER go anywhere else!! How do you say!! LOVE my CPA!!!!Staff is great - will answer any question anytime , Kris, Jennings, Denise !!!We cannot thank you enough for all your years of working with us , we are grateful!!“

“Though we weren't able to use Merrick tax and notary, they answer their phone every time! That alone should encourage people to call. I have this business as well“

“We have been working with MYK Tax Service for the past 9 Years and we have been satisfied and always got a refund. The process is so easy. All you need to do is scan them your documents and they will do the rest.You will have a peace of mind as you will be working with professionals.“

“Nate was excellent. My wife and I were both very pleased with the exceptional level of service he provided. I look forward to working with him again next year.“

“John D Adams and Company is a first rate CPA firm. They truly live up to standard of being trusted business advisors.“

“Excellent customer service. Detailed oriented and very informative about my tax situatoion. Thank you, Bob and the entire team for the great job.“

“Always a pleasure to work with Dean and his team. He has taken great care of our business for over 15 years.“