This is an unusual review, and I never do reviews. I had a crown done and was quoted a price. When the procedure was complete I paid in full. A few weeks later I got an additional bill for over $300. I went in to find out why. I was not angry, but I was very firm with the receptionist. She was kind, and sweet, desiring to help even though we both could not fully understand what was the underlying cause for the added charge other than the insurance company reimbursed less than they were initially expected to. So my first point is, Parkstone has good front office people working for them who don't get flustered or aggressive when a patient has a complaint.
in following... read full review
December 2023
I was nervous about going to the dentist as it had been a while since my last visit. The dental hygienist and dentist were alert to my apprehension and reassured me throughout the visit. They explained everything to me ahead of time so I could relax. I would recommend this staff to everyone!
November 2023
Employees were very helpful in providing cost effective treatments and recommended actions to be taken. They were also very friendly and easy to talk with and spent a lot of time answering questions. Highly recommended!
This is an unusual review, and I never do reviews. I had a crown done and was quoted a price. When the procedure was complete I paid in full. A few weeks later I got an additional bill for over $300. I went in to find out why. I was not angry, but I was very firm with the receptionist. She was kind, and sweet, desiring to help even though we both could not fully understand what was the underlying cause for the added charge other than the insurance company reimbursed less than they were initially expected to. So my first point is, Parkstone has good front office people working for them who don't get flustered or aggressive when a patient has a complaint. in following... read full review
I was nervous about going to the dentist as it had been a while since my last visit. The dental hygienist and dentist were alert to my apprehension and reassured me throughout the visit. They explained everything to me ahead of time so I could relax. I would recommend this staff to everyone!
Employees were very helpful in providing cost effective treatments and recommended actions to be taken. They were also very friendly and easy to talk with and spent a lot of time answering questions. Highly recommended!