About Firestone Complete Auto Care
Firestone Complete Auto Care has been serving the Knightdale community since 1926, providing a wide range of auto care services including maintenance, tire sales, and repairs. Located at 5020 Village Park Dr, the expert team is dedicated to delivering exceptional service. Customers appreciate the thorough and direct explanations provided by the staff, who focus on customer needs without pushing additional products or services. Many have relied on Firestone for over 20 years, valuing the transparent pricing and reliability. The accommodating staff work to fit customers in quickly, even when scheduling issues arise. With services like oil changes, brake inspections, and engine repairs, Firestone Complete Auto Care aims to keep vehicles running smoothly. Recent reviews highlight the friendly and attentive service, with customers noting excellent experiences. One customer mentioned how Brandon at the front desk was awesome, helpful, and informative, contributing to a clean and organized environment. Another customer praised the same-day service, even in drop-in situations, and appreciated how the team was able to quickly obtain a tire to help them after an unexpected blowout. With the support of roadside hazard insurance, their tire replacement cost was minimal. Residents of Knightdale are encouraged to schedule appointments online or visit the shop to experience dependable and affordable auto care.
I am very appreciative of this company! I came in last minute and was in a rush, and Xavier and Roman went above and beyond to help me. They were patient, professional, and provided excellent customer service from start to finish. They explained everything clearly and gave me a great price, which I really appreciated. I felt very comfortable and trusted their work completely. If you are looking for honest, reliable service with great customer care, I highly recommend coming here. I will definitely be returning in the future!
Amazing experience. I was traveling thru area and broke down almost in front of the shop. The team could not have been more helpful and supportive. Mike and Brandon were the best, professional yet personal. Even the GM helped me when I can back to pick up my vehicle. They all went way above and beyond to help me when I was in a tough spot. So grateful.
Brandon was very understanding, and patient with me throughout the entire process. Brandon is definitely an asset to your team and organization. I’ll definitely be returning for future services at this location.