Margarita was incredibly difficult to work with. She never contacted the homeowner directly and was constantly using a family member to try to communicate with. And then after being very unreliable several weeks in a row with some of her staff just not showing up when they said they would several times, she just decided to Stop coming to clean my 86-year-old mother's house! With no explanation and no phone call. Nothing. She claims that she tried to call my mother but there was no voicemail and no missed phone calls. This woman is passive aggressive. I do not recommend her service.
August 2023
Had weekly cleaning service, just twice, pretty good. Fancy designs with your toilet paper but mediocre on floors and baseboards/dusting. By third service they canceled on me the morning of before I was going out of town. Punctuality, consistency, and professionalism are most important to me. If you cancel on me the morning of after confirming just the night before, while I’ve stripped all beds, and pre-cleaned for you to come, you lack any kind of professionalism in my book and have inconvenienced me significantly. This is a service, not an “if and when I can.”Family of wife, husband and daughter so not sure how they can ever be consistent if an entire family has... read full review
January 2023
Had weekly cleaning service, just twice, pretty good. Fancy designs with your toilet paper but mediocre on floors and baseboards/dusting. By third service they canceled on me the morning of before I was going out of town. Punctuality, consistency, and professionalism are most important to me. If you cancel on me the morning of after confirming just the night before, while I’ve stripped all beds, and pre-cleaned for you to come, you lack any kind of professionalism in my book and have inconvenienced me significantly. This is a service, not an “if and when I can.”Family of wife, husband and daughter so not sure how they can ever be consistent if an entire family has... read full review
Margarita was incredibly difficult to work with. She never contacted the homeowner directly and was constantly using a family member to try to communicate with. And then after being very unreliable several weeks in a row with some of her staff just not showing up when they said they would several times, she just decided to Stop coming to clean my 86-year-old mother's house! With no explanation and no phone call. Nothing. She claims that she tried to call my mother but there was no voicemail and no missed phone calls. This woman is passive aggressive. I do not recommend her service.
Had weekly cleaning service, just twice, pretty good. Fancy designs with your toilet paper but mediocre on floors and baseboards/dusting. By third service they canceled on me the morning of before I was going out of town. Punctuality, consistency, and professionalism are most important to me. If you cancel on me the morning of after confirming just the night before, while I’ve stripped all beds, and pre-cleaned for you to come, you lack any kind of professionalism in my book and have inconvenienced me significantly. This is a service, not an “if and when I can.”Family of wife, husband and daughter so not sure how they can ever be consistent if an entire family has... read full review
Had weekly cleaning service, just twice, pretty good. Fancy designs with your toilet paper but mediocre on floors and baseboards/dusting. By third service they canceled on me the morning of before I was going out of town. Punctuality, consistency, and professionalism are most important to me. If you cancel on me the morning of after confirming just the night before, while I’ve stripped all beds, and pre-cleaned for you to come, you lack any kind of professionalism in my book and have inconvenienced me significantly. This is a service, not an “if and when I can.”Family of wife, husband and daughter so not sure how they can ever be consistent if an entire family has... read full review