I paid this company $5,000 to put down topsoil and tall fescue sod. they did they job and forgot to put down the top soil and the grass all died within 2-3 weeks. topsoil was in the contract and the rep assured me it would be laid 1st. but after their blunder they just played the wording game and didn't care that the job was done incorrectly. my yard has red hard dirt and lots of rocks and before the job the rep said it absolutely needed topsoil. as soon as the job was done and they realized their mistake, they rushed to my house the same day to collect payment. Ideal Landscaping has very dishonest people working there and running the place. Be aware before doing... read full review
October 2024
Grant was excellent to work with. Highly professional and exceeded my expectations in customer service. I am so grateful for the beautiful work he did to repair our landscapr lighting.
September 2024
We contacted Ideal to provide an estimate for creating a lawn. At their request, we submitted pictures and scheduled a phone call with Joel. Joel forgot the call and when contacted had not looked at our project pictures at all. We scheduled a site visit with Joel. At the end of it, he said he would provide an estimate within a week. No estimate. When contacted after two weeks, he apologized and said he forgot to do it, and would get us an estimate by the end of the day. No estimate after 3 days. I got the impression that if your job is less than $10,000 (this number might be higher), he was not interested. I gave 3 stars because the project was never done, so... read full review
I paid this company $5,000 to put down topsoil and tall fescue sod. they did they job and forgot to put down the top soil and the grass all died within 2-3 weeks. topsoil was in the contract and the rep assured me it would be laid 1st. but after their blunder they just played the wording game and didn't care that the job was done incorrectly. my yard has red hard dirt and lots of rocks and before the job the rep said it absolutely needed topsoil. as soon as the job was done and they realized their mistake, they rushed to my house the same day to collect payment. Ideal Landscaping has very dishonest people working there and running the place. Be aware before doing... read full review
Grant was excellent to work with. Highly professional and exceeded my expectations in customer service. I am so grateful for the beautiful work he did to repair our landscapr lighting.
We contacted Ideal to provide an estimate for creating a lawn. At their request, we submitted pictures and scheduled a phone call with Joel. Joel forgot the call and when contacted had not looked at our project pictures at all. We scheduled a site visit with Joel. At the end of it, he said he would provide an estimate within a week. No estimate. When contacted after two weeks, he apologized and said he forgot to do it, and would get us an estimate by the end of the day. No estimate after 3 days. I got the impression that if your job is less than $10,000 (this number might be higher), he was not interested. I gave 3 stars because the project was never done, so... read full review