If I could give Kellum's Heating and Air more than 5 stars, I would! We woke up Monday morning and the temp in our house was 86 degrees. YIKES! Before 10am, a service tech was out to fix the problem. He was prompt, so so nice, quickly took care of the problem, and anticipated a future issue and took care of it as well. Every time I've placed a call, Kellum's has responded in just the same way. Bravo!!!
September 2023
Mike arrived on-time as promised by our Air BNB owner (om Emerald Isle Point). 5 minutes and had the A/C back going! This guy is VERY professional and super courteous! Strongly recommended!!!Services: HVAC system repair
September 2021
I have been using Kellum for 4 years now. I bought my father's house on the island and he never maintained anything. All three of our air conditioning units required replacement over the past 4 years. Including 2 that went out in 2 different years in the middle of summer when I had guests here. They came same day and replaced the units both times with no additional fees. I have also had several "emergencies"that were done same day and always done professionally, and with the technician (usually Mike who is awesome) going the extra mile to explain what happened, why it happened and what if anything we can do to prevent it from happening again. There are... read full review
If I could give Kellum's Heating and Air more than 5 stars, I would! We woke up Monday morning and the temp in our house was 86 degrees. YIKES! Before 10am, a service tech was out to fix the problem. He was prompt, so so nice, quickly took care of the problem, and anticipated a future issue and took care of it as well. Every time I've placed a call, Kellum's has responded in just the same way. Bravo!!!
Mike arrived on-time as promised by our Air BNB owner (om Emerald Isle Point). 5 minutes and had the A/C back going! This guy is VERY professional and super courteous! Strongly recommended!!!Services: HVAC system repair
I have been using Kellum for 4 years now. I bought my father's house on the island and he never maintained anything. All three of our air conditioning units required replacement over the past 4 years. Including 2 that went out in 2 different years in the middle of summer when I had guests here. They came same day and replaced the units both times with no additional fees. I have also had several "emergencies"that were done same day and always done professionally, and with the technician (usually Mike who is awesome) going the extra mile to explain what happened, why it happened and what if anything we can do to prevent it from happening again. There are... read full review