Jacksonville Community Based Outpatient Clinic (CBOC)

The Jacksonville Community Based Outpatient Clinic (CBOC) is a healthcare facility that serves veterans in the local area. Based on the reviews, the clinic has received mixed feedback from patients. Some patients have reported negative experiences, citing rude behavior from the staff and feeling ignored during check-in. However, other patients have had more positive encounters, describing the staff as friendly and helpful, particularly the lab nurses and the individual in a shirt and tie who walked around the clinic. The clinic appears to have a well-functioning mental health support team, and patients have generally been able to receive the care and referrals they need, although there have been some small errors with the referral process. Patients are advised to keep a mask on hand if they plan to have lab work done, and to be mindful that the front desk staff are not medical professionals and may not be able to address complex medical inquiries. Overall, the CBOC seems to provide a range of services to veterans, with a mix of positive and negative experiences reported by patients.