Great customer service and great price! Carpets look brand new after deodorizer and steam cleaning. Will plan to reschedule for future service!
July 2020
I waited to the last minute to schedule and got the only company available. Once they arrived they quoted me over $1.00 per square foot ($495) for two small rooms. I agreed since they assured me the carpets would look great and no one else was available. My mistake. They stayed less than 90 minutes, the carpets will take days to dry and they look little to no better. I asked for a 50% refund and they said no. WOULD NEVER USE AGAIN.
July 2020
I had an appoint set up for 8am I received total of 5 text messages they we coming out. And a few emails. They never showed up. Then spent the next 2hours trying to get in touch with them all the have is a bot text and an answer machine. I have renters moving in tomorrow and now I am scrambling it get carpets cleaned. This experience is awful. Never use service. Is way to much of a headache.I am not going to change my star rating I spoke with the owner and he did offer to come out and take care of it same day however I already rented a machine and did it my self. I am a fair person and I hope his business operates better the the experience I had.
Great customer service and great price! Carpets look brand new after deodorizer and steam cleaning. Will plan to reschedule for future service!
I waited to the last minute to schedule and got the only company available. Once they arrived they quoted me over $1.00 per square foot ($495) for two small rooms. I agreed since they assured me the carpets would look great and no one else was available. My mistake. They stayed less than 90 minutes, the carpets will take days to dry and they look little to no better. I asked for a 50% refund and they said no. WOULD NEVER USE AGAIN.
I had an appoint set up for 8am I received total of 5 text messages they we coming out. And a few emails. They never showed up. Then spent the next 2hours trying to get in touch with them all the have is a bot text and an answer machine. I have renters moving in tomorrow and now I am scrambling it get carpets cleaned. This experience is awful. Never use service. Is way to much of a headache.I am not going to change my star rating I spoke with the owner and he did offer to come out and take care of it same day however I already rented a machine and did it my self. I am a fair person and I hope his business operates better the the experience I had.