Veterinarians in Hillsborough

“The veterinarian and her assistant were kind, patient and gentle with my cat. My elderly cat, Sam, did not want to come out of the carrier. They were so patient and tried coaxing her out, but in the end we had to dismantle the carrier to get to Sam. I really appreciated the care that was taken. There was another member of the PetVet staff who signed in the waiting patients and their owners and she did so in a very friendly manner. It was a good experience.“

“Very knowledgeable vet that makes you feel very comfortable from the time until you walk through the door.“

“Very knowledgeable vet that makes you feel very comfortable from the time until you walk through the door.“

“Dr Amy Houser takes excellent care of my cats. She patiently explains test results, health problems and treatment options.“

“Absolutely wonderful. Punctual and my two girls love him. He made us all comfortable. He gave each of them plenty of attention and TLC. And, kept me informed and calm. I recommend his services. Prices were very reasonable, not overpriced. 5 stars all the way. I love his bedside manner, so did his patients, Lexi & Zoe!“

“I cannot recommend this office & especially Dr. Kipp enough. She always goes above and beyond for my pets, no matter the situation. The office regularly reaches out between visits to check on my babies, which I love, but the biggest testament to their character is how they responded to an injured stray kitten that I found— when he needed immediate care, they were willing to see me same day, but I ended up taking him to another vet that could see me a little earlier. Despite not having him as a patient, they reached out to check on him & when he ultimately did not make it, they all sent a lovely card with their condolences. TO A CAT THAT WASNT EVEN THEIR PATIENT. It is so clear that they genuinely care about you & your pets. I am without a doubt the most annoying helicopter pet parent there is, and I do not trust anyone with my animals, but I trust Dr. Kipp with their life every single time. I am so so grateful for this incredible team!“

“We’ve been coming to healing paws since our boy, Finley was just a puppy. Today we had our senior wellness visit for our 11 year old setter. Both Dr. McLean and her nurse (I’m so sorry I cannot remember her name!) were positively fantastic. They provided thorough education, I didn’t feel rushed, and they took the time to explain the pros/cons for different treatment options for our senior canine. I felt heard, and they helped me prioritize my goals for my furry friend. Love them.“

“Thank you for your excellent care of Moonshadow yesterday.

Knowing that Dr. Miller has an emergency vet medicine background, I was comfortable bringing my 1.5-year-old cat straight to him when I knew she was in danger. I called ahead, ran a red light or two, and got her into an exam room within ten minutes. Everything was explained to me, including visuals, like seeing a normal sample next to my cat's sample. I was given exact pricing for the workup right away, so I didn't have the added stress of wondering if I could afford the first stage of my cat's care. I had heard that vets and vet techs did all the jobs of every team member in the human healthcare system, but it hit home when I peeked through the window and saw Dr. Miller at a microscope, doing the work of a human pathologist.

We came up with a plan, but when Moonshadow got worse and the plan had to change abruptly, I felt comfortable with the recommendation that I have Moonshadow euthanized. Even that plan had to change when her terrible physical condition prevented Dr. Miller or the tech from inserting an IV as usual. Once we had the new plan underway and Moonshadow was finally comfortable and no longer afraid, the very kind tech took good care of both of us while I listened to Dr. Miller doing something I've done myself many times - switching back and forth between the crisis and routine care, changing his demeanor seamlessly at the doorway every time he left to examine a healthy happy puppy. Having walked away from many human deaths and gone straight back to my other patients' routine care, I know it's not easy, but it's necessary to keep your other patients feeling comfortable. I know that the tech who stayed with me had to do the same thing after I left, so props to her, too. It was nice to know that the same tech who was at Moonshadow's first kitten appointment helped her at the end of her life too. They took great care with details before I left, making sure everything was as minimally stressful for me as possible.

In short, I will continue to bring my pets to NCAH, even though I'm about to move half an hour away.

I would also like to congratulate Debbie on her retirement. Anyone reading NCAH reviews will see Debbie mentioned. She was the first face I saw at NCAH, and her effusive kindness is missed by many!“

“Great bunch of animal lovers. Been taking my pups here since they opened many years and ago.“