Called, got an immediate response and day/time to bring in my laptop - Bluetooth had disappeared after I updated some drivers. The next day Jim had everything back to normal and specifically asked me to bring my bluetooth wireless keyboard to be sure it worked. He had to adjust a driver and my old Lenovo T440s is working like new! Can't say enough good things about Jim's professionalism, follow up, and quick turn around.
Called, got an immediate response and day/time to bring in my laptop - Bluetooth had disappeared after I updated some drivers. The next day Jim had everything back to normal and specifically asked me to bring my bluetooth wireless keyboard to be sure it worked. He had to adjust a driver and my old Lenovo T440s is working like new! Can't say enough good things about Jim's professionalism, follow up, and quick turn around.