I wanted to find a new eyecare center because I grew increasingly unsatisfied with the care I received/didn't receive at the larger eye conglomerate monopolizing Hickory. I had never heard of Peak Eye Center but I saw them advertised, took a chance, and made an appointment with a Dr Sigmon. I rarely write reviews but I have to say this was the best decision I could have made regarding my eye care. Dr Sigmon was professional, cordial, attentive, and even spent extra time trying to find the best pricing on a pricy prescription I needed for my eye problems. He went above & beyond what any doctor is expected to do giving recommendations and suggestions for my care.... read full review
April 2024
À Great Team ! Everyone is Nice and Kind! The Drs Are Awesome! I had Good experience! I fell, bent my glasses, I took them to peak eye care, They made them like New again! No Charge! A Great group of people, A Great place to go!!
October 2023
UPDATED: SEVERAL STAFF CHANGES HAVE BEEN MADE AND THE NEW STAFF IS FANTASTIC. THE OFFICE IS WORKING HARD TO ADDRESS THE ISSUES CAUSED BY THE MERGER. It is nearly impossible to get anyone to answer the phone to make appointments or ask questions. The message on the phone says to visit their website for scheduling, but the Hickory location is not listed as part of the network to choose from. Messages left go unreturned. I really like the Doctors and assistants here, but the staff is generally rude and ill informed.
I wanted to find a new eyecare center because I grew increasingly unsatisfied with the care I received/didn't receive at the larger eye conglomerate monopolizing Hickory. I had never heard of Peak Eye Center but I saw them advertised, took a chance, and made an appointment with a Dr Sigmon. I rarely write reviews but I have to say this was the best decision I could have made regarding my eye care. Dr Sigmon was professional, cordial, attentive, and even spent extra time trying to find the best pricing on a pricy prescription I needed for my eye problems. He went above & beyond what any doctor is expected to do giving recommendations and suggestions for my care.... read full review
À Great Team ! Everyone is Nice and Kind! The Drs Are Awesome! I had Good experience! I fell, bent my glasses, I took them to peak eye care, They made them like New again! No Charge! A Great group of people, A Great place to go!!
UPDATED: SEVERAL STAFF CHANGES HAVE BEEN MADE AND THE NEW STAFF IS FANTASTIC. THE OFFICE IS WORKING HARD TO ADDRESS THE ISSUES CAUSED BY THE MERGER. It is nearly impossible to get anyone to answer the phone to make appointments or ask questions. The message on the phone says to visit their website for scheduling, but the Hickory location is not listed as part of the network to choose from. Messages left go unreturned. I really like the Doctors and assistants here, but the staff is generally rude and ill informed.