Mountain View Family Dentistry: Thomas V. Carnaggio DMD

Nov 2025

If I could give negative stars- I would! The front desk staff are nice but everything else that goes on after they call your name is ridiculous! My daughter had a dental visit at Mountain View Family Dentistry located at 3055 S Hwy 127 in Hickory, NC on September 11, 2025. Everything went well until the end. I noticed that the instruments they used on her mouth were directly on the counter. No barrier present. (Photo attached). I said nothing as I wasn't 100% sure of practices and such. The dentist even put on her gloves, glasses and then tightened the straps from behind her head right before going into my daughters mouth. I should've said something then but didn't want the rest of the treatment to be tense for my daughter. Fast forward to October 16, 2025. My daughter has another appointment at the office and this time I'll ask questions. As soon as we get into the treatment room I asked the hygienist how they were allowed to have instruments that are being used directly on the counter, a porous surface. She states that it's allowed because they use CaviCide wipes between each patient. My next question was, "does that dissipate like rubbing alcohol does so no chemicals get in my child's mouth?" Her response was, "Hm.. I'm not sure but it's non toxic. And we have more bacteria in our mouths than that counter does after being wiped off." She hurried off to get the dentist who had the exact conversation with us. They then suggested that they could reclean the area with a barrier and new supplies but might not get as much done treatment wise. They were rude and short with each response. We declined and rescheduled. Upon research since, we won't be going back. I reached out to the NC Dental Board and they have to 100% use a barrier. The CaviCide wipes sanitize but does not disinfect. Also, if you read the MSDS for CaviCide (safety sheet businesses HAVE to have on file for each chemical in the building) there are SOOO many harmful affects of the wipes! I hope that their unsafe practices hasn't made anyone sick, thus far and everyone steers clear from this practice!

Sep 2025

All the doctors here are a pleasure to work with love all my coworkers.

Aug 2023

Love working in this atmosphere! I felt right at home after meeting this staff. So happy to be apart of this team ❤️