“We grew up and started our family in the area. I joined the military and we moved away for a few years and now we are back local. Our usual vet was Dr. Hill, the 1st one all the way through the younger one. We had good relationships with all of them and their employees. Upon returning, we weren’t welcomed kindly at all and decided things obviously have changed there and did not want to deal with that.<br><br>We searched and called this Vet. The staff on the phone was quick to get us an appointment which is really what we needed, quickness. The dogs needed to get a full check up with a new vet since moving.<br><br>When I arrived at the appointment the front desk staff was really just plain rude and unnecessarily short and left me guessing if I needed to sit down? Stay there? Answer questions? Where did I pay when I was done because no one said anything? etc.<br><br>The vet (Dr. Gruber) and our Vet Tech (Jessie) were great to work with. I really enjoyed them and I feel they were absolutely incredible with Max. I couldn’t be happier with that level of care. They really gave him a good once over which is what he needed.<br><br>Pricing was fair considering the amount of care Max needed. Time in and out was great, no wait (other than at the counter wondering what to do, where to go, and who to talk to).<br><br>I’m willing to put up with a little “uncalled-for sass”, if the vet is good with my dogs. I'll consider staying for now because of that. I hope they read this and make some changes with the people up front such as training, “encounter reviews” on the cameras, etc.<br><br>Thank you for your time.“
“My cat had a hurt foot ,called around and was able to get him in same day at Bethlehem Vet Hospital. I am so glad I found them.The receptionist was so kind and helpful.The vet tech and Dr. where so sweet and kind and very professional.My cat who is a bit on the wild side let them take care of his paw and we walked out of there happy , without emptying my purse. So very happy .I would highly recommend them and I will be back for future services.“
“no pet parent wants to take their babies to a vet let’s be real. but if there’s one i’m going to go to for the rest of my life, it’s this one. my small 2y poodle dachshund had a small blockage in his bowels and no one i mean NO ONE would take him (yeah. imagine turning down an emergency gastro surgery… a life or death surgery) and one other vet that we were about to go to was charging us $5000 (with no payment plan options) simply because they knew no one else was taking in surgeries. It’s as if someone from above heard our prayers and the doctors here gave us a chance. Which I am BEYOND grateful for , I know that scheduling surgeries and handling animals is a lot of work which is why frankly a lot of clinics turned us down and I get that truly, I do. Most clinics book surgeries in the morning and this happened at 3:30pm.<br>Not only did they rush in Henry and take care of his surgery immediately, they also took care of an ear infection free of charge. And the surgery cost $1500 instead of the whopping $5000 quote that I got from a different vet.<br><br>Thank you to the doctors who take care of us as well as our fur babies.<br><br>Thank you Dr. Bristol“