I really like Dr Poole and we have been seeing him as our family eye doctor for years. However, I had an appointment today that I was on time for, I waited over 40 minutes for the Dr and during the pre exam the woman took pictures but didn’t say they aren’t covered by insurance. Not too happy paying $44 for pictures, should have been asked first and informed that insurance doesn’t cover them. I don’t think I should have to pay for these pictures as I was not informed of their cost, she just took them, however I just will go somewhere else for my eye exams for future, and plan to cancel my children’s upcoming exams here as well. The employees are a bit rude and... read full review
February 2024
100% recommend Dr Poole. I've been going to him for about 14 years now. He explains things very well and is very thorough. He has always put me in the most comfortable contacts for my astigmatism. Unfortunately I won't need him much anymore because he recommended me to a wonderful lasik specialist (which was very successful btw) ?
February 2024
1st visit- got my glasses adjusted, eye exam for contacts and ordered a years worth and prescription for dry eyes. Great price, professional and friendly treatment by staff and Dr Jeff so I couldn't be happier!
I really like Dr Poole and we have been seeing him as our family eye doctor for years. However, I had an appointment today that I was on time for, I waited over 40 minutes for the Dr and during the pre exam the woman took pictures but didn’t say they aren’t covered by insurance. Not too happy paying $44 for pictures, should have been asked first and informed that insurance doesn’t cover them. I don’t think I should have to pay for these pictures as I was not informed of their cost, she just took them, however I just will go somewhere else for my eye exams for future, and plan to cancel my children’s upcoming exams here as well. The employees are a bit rude and... read full review
100% recommend Dr Poole. I've been going to him for about 14 years now. He explains things very well and is very thorough. He has always put me in the most comfortable contacts for my astigmatism. Unfortunately I won't need him much anymore because he recommended me to a wonderful lasik specialist (which was very successful btw) ?
1st visit- got my glasses adjusted, eye exam for contacts and ordered a years worth and prescription for dry eyes. Great price, professional and friendly treatment by staff and Dr Jeff so I couldn't be happier!