About Williams Plumbing & Heating, Inc.
Williams Plumbing Heating & Air Conditioning Inc. is a family-owned business that has been successfully providing plumbing, air conditioning, and heating services in the Triad area since 1977. With numerous 5-star reviews and an A+ BBB rating, the company is recognized for its efficient, reliable, and customer-focused service. Customers frequently praise the technicians for their professionalism, attention to detail, and skill in quickly identifying and resolving issues, even in older homes. The company is also appreciated for its competitive pricing, with customers noting that they provide high-quality American Standard systems at reasonable costs. Recent reviews highlight the thoroughness of technicians, who explained their work clearly and maintained a clean workspace. Overall, Williams Plumbing Heating & Air Conditioning Inc. has established itself as a trusted and reliable local family-owned business, with a reputation built on excellent service and customer satisfaction.
I had an excellent experience with Williams. From the first visit to assess my HVAC system to the final visit where they checked everything over, their team was professional, timely, and thorough. The service was fantastic from start to finish, and I highly recommend them.
Our heat went out in the big ice and snow storm this year (2026). Long story short, we had a great experience with this company. They were speedy, polite, and respectful. They were clean and cleaned up their mess when they left. Project manager whose name was Guy was very helpful. The installers/technicians were great. Thank you very much Kevin, Sebastian, Austin, Alexis, and Dan. We will continue to use this company for all future HVAC and Plumbing needs.
The team went above and beyond to do our maintenance check. Our backyard was a sheet of ice and they persevered to be able to get to the downstairs unit. This company is super responsive, professional and keeps us cool and warm all year long.