They charge top dollar so you'd expect top service but it was not the case. We were manipulated about pricing and were not given useful information about our options, so we went without any grave liner or vault, not having any idea what they were for or, in the case the liner, that it even existed. Also their staff got huffy with family members on more than one occasion. At the out of town gravesite they showed up an hour early and made a phone call asking Where are you? On the plus side the flowers were nice and they did handle the technical details well. For the money I just would have hoped for a more consistently respectful and honest approach overall.
November 2023
Could not have picked a more professional Funeral Home to help us through our time of need. Nothing was left to chance and with a long outstanding history and the best staff in the business. I would not go anywhere else. I appreciate all your staff did and thanks would not be enough.
February 2023
Pretty sure they cull/remove their reviews, hence, the nine 5 star reviews. Anyway, they threatened to charge my family two body removal fees even though they would only be removing the body one time. Showing up in a black van and white gloves does not warrant a body removal fee if no body is moved. Bad business.
They charge top dollar so you'd expect top service but it was not the case. We were manipulated about pricing and were not given useful information about our options, so we went without any grave liner or vault, not having any idea what they were for or, in the case the liner, that it even existed. Also their staff got huffy with family members on more than one occasion. At the out of town gravesite they showed up an hour early and made a phone call asking Where are you? On the plus side the flowers were nice and they did handle the technical details well. For the money I just would have hoped for a more consistently respectful and honest approach overall.
Could not have picked a more professional Funeral Home to help us through our time of need. Nothing was left to chance and with a long outstanding history and the best staff in the business. I would not go anywhere else. I appreciate all your staff did and thanks would not be enough.
Pretty sure they cull/remove their reviews, hence, the nine 5 star reviews. Anyway, they threatened to charge my family two body removal fees even though they would only be removing the body one time. Showing up in a black van and white gloves does not warrant a body removal fee if no body is moved. Bad business.