About Tommy Bynum Heating & Cooling
Tommy Bynum Heating and Cooling, established in 1979, is a trusted business that joined forces with Southern Comfort of the Carolinas in 2018 to offer over a century of combined experience in heating and cooling services. They are dedicated to delivering top-notch products and services, aiming to build long-term relationships with their customers. Customers praise the team, including service technicians, sales staff, and managers, for their excellent customer service and expertise. For example, Anthony was recognized for being personable, knowledgeable, and respectful, making the experience pleasant and efficient. He explained what he was going to do before starting and ensured everything was done to satisfaction, which customers appreciated. The team’s kindness and dedication are also highlighted, as they kept customers informed during repairs and troubleshooting, such as fixing a heat pump issue after installing a new thermostat. Customers express high satisfaction and recommend Tommy Bynum Heating and Cooling for their professionalism, good work ethics, and transparent service. The company's approach, including reasonable trip charges and honest diagnostics, makes them a preferred choice for HVAC needs.
Our air conditioning went out recently on one of the hottest days of the year. The technician came out fast & ordered the parts. He even came earlier than the scheduled time the next day. Thank you for the quick reliable service! The girl that answered the phone was also kind and helpful.
Everyone from the beginning of my hot adventure has been amazing! Of course my AC goes out on extremely hot day, but from the emergency phone answering system, to the dispatcher, to the service tech, to the office manager has been extremely professional and outstanding to deal with. I am no longer a hot mess! I highly recommend this company for all of their services. Prompt, professional, polite, knowledgeable, and understanding makes this a five-star company and experience.
I was without air and it was 81 in my house. I called and they were here within 2 hours. Very professional service technician, very knowledgeable,very nice manners.