Tower Heating and Air, LLC

Tower Heating and Air, LLC is a professional and established HVAC contractor serving the Wake County area. They offer a range of services, including system maintenance, repairs, and complete installations, with a team of experienced and well-trained technicians. The company's goal is to provide high-quality work while keeping costs down, drawing on over 40 years of industry experience to tackle both commercial and residential heating and cooling systems. Customers have praised the company's friendly and helpful office staff, with one reviewer noting that Libby answered all their questions and promptly dispatched a technician to their sister's home, who quickly resolved the issue. Another reviewer highlighted the exceptional service provided by Josh, who went above and beyond to assist them without being asked. While one customer was satisfied with the overall experience, they did express some concern about the cost of the refrigerant charged for their system repair, noting that the rate of $115 per pound seemed high compared to the typical industry range of $40 to $90 per pound. Nevertheless, the customer appreciated the technician's transparency and the promise of a detailed quote for the full repair.