“I recently had the fortunate opportunity of finding Above The Rest Heating and Air Conditioning in Franklin, North Carolina. This company was referred to me by a friend who I've known for a long time and trust his judgment. He quickly recommended this company and said there was no one else I should call. He could not have been any more correct! From the moment I made the initial phone call to schedule the appointment, I was impressed with their stellar communication and follow-up. Jimmy came out to my home as promised, and was exactly on time. After showing him the problem areas, he was able to quickly diagnose the issues on two different systems in a thorough and professional way. The way he described the problems to me made it easy to understand and his solutions made perfect sense for what I needed done. I will be spreading the word to as many people as I can about this wonderful company and the opportunity to work with them I just had earlier today. I hope this company continues to prosper and I wish them the absolute best. Thank You for getting my air conditioning functioning again and for a "JOB WELL DONE!!!"“
“My son caught our house on fire and after feeling happy that my kids were safe and the house didn’t burn down, I felt a huge dread over how to handle it all. Servpro did the job… but their professionalism and communication kept me sane! A big thank you to the team for being a ray of sunshine on an otherwise cloudy day. Great people.“
“TRANE heating and air conditioning equipment has always been my go-to HVAC products. And when it came time to replace the original 23 year-old air conditioner and furnace, I contacted my local TRANE dealers. After discussion with the best two TRANE dealers in my area I decided that my best deal would be provided by All Service Heating & Air Conditioning, Inc. – – Why?<br><br>First, Auston Brown’s service in the design of an upgrade from an air conditioner to a heat pump, and new furnace was excellent. No trying to oversell, but ensuring that I was going to have adequate heating and air conditioning for my size home. He was very responsive to every question that I had and —I had many. I learned a long time ago that you need to ask questions and not make assumptions. Auston's answers validated a lot of research and I'm very thankful for that. He is definitely a great asset to the company.<br><br>Secondly, When it came time to install the new equipment, the installers Eli and Russell were phenomenal. Professional from start to finish! They showed up on time went straight to work, removed all the old equipment and started putting in the new TRANE, heat pump and furnace. After they finished the installations, they cleaned up the entire area removed all the old equipment and debris from the construction and installation. It was all done in just under two days. Their work was spot on as noted by both the Company and Macon County inspectors, who did the final installation inspection.<br><br>And last, (but certainly not least) Judy in the ASH&A office did a great job ensuring all of the costing and payment information was clear while standing by to answer any questions. This made it easy to facilitate paying for the job. I purchased the “12 year Worry Free” add-on and I expect to spend the next 12 years without any problems that will not be jumped upon and solved quickly and without cost by All Service Heating & Air Conditioning.<br><br>One last point for this already way too long review. I'm sure All Service wouldn't want me to say this, but they did give me a good discount for cash payment.“
“I want to give a huge recommendation for Ben & Ashley (the owners) and their wonderful team. Ben installed a brand new system on my house a few months ago and everything was great. Then last month my electric bill went crazy and it "seemed" like something was wrong with the new heating system so Ben came out and went over everything with a fine-tooth comb, but everything was working just fine. So, I started looking for other potential causes but to no avail. After a desperate call to Ben because my heat just started running almost constant just to maintain warmth in the house, he came out on a Sunday, and this time he brought a camera and ran it through my ductwork under the house and low and behold, where there had been a shoddy repair done a few years ago by a plumber, there was now a big hole in the duct where the repair had let loose. Ben was leaving to go out of town, but because he did not want me have trouble heating my house, he got a wonderful young man named Austin to come out the next morning to repair it correctly even though they were closed because it was New Years Day. You are true "salt of the earth" gentlemen with honor and loyalty to your clients.“
“The technician was on time, knowledgeable, and fixed my dryer in a timely manner. Thank you!“
“Always reliable and knowledgeable. Have entrusted them for my heating and air repairs for years. Locally owned and operated.“
“A++. Heat Pump Condensing unit failed to start. No AC in July 2024. They showed up 1 day after calling, diagnosed the problem in 5 minutes and finished the repair in 10 minutes. The problem was failed contactors at the capacitor in the condensing unit. Extraordinary performance from those guys. Super friendly and courteous. About half the cost of their local competitors. Highest recommendation.“
“Technician went above and beyond trying to help locate a beep that I thought for sure was coming from thermostat. You might tell him we finally located the source of the beep and he was correct. It was not the thermostat.“