About First Restoration Services of Asheville NC
First Restoration Services of Asheville, NC is a family-owned disaster restoration specialist company with over 15,000 projects completed. They serve Western North Carolina, including Asheville, Hendersonville, Brevard, and the Upstate, SC area, providing services for water damage, fire damage, smoke damage, mold remediation, and other structural emergencies for both residential and commercial properties. The company is built on trust, integrity, speed, and quality, and these values continue to guide their work. Customers have praised the company's quick response, temporary repairs, secure storage of belongings, and excellent restoration work, including carpet cleaning and drywall/insulation replacement. The office staff is very helpful, and the company accepts payment by card. Customers have found the team to be attentive, caring, and helpful, making the restoration process easier during difficult times. Recent reviews highlight professional and timely service, with staff like Griffin Nagle and Tyler providing knowledgeable and friendly support throughout the process.
I had a great experience with David from First Restoration. He was extremely honest, professional, and straightforward throughout the entire process. It’s rare to find someone who takes the time to clearly explain everything and truly looks out for the customer’s best interest. I really appreciated his transparency and integrity. I would highly recommend David and First Restoration to anyone in need of reliable and trustworthy service!
Ethan and Samuel were awesome! We had a mess over here with a busted waterbed disaster! They came in and took over. Even moved I don’t know how many books and DVDs and put them nicely in boxes. They just came and picked up the fans. Very nice young men. I highly recommend using this company. - Jolene
We can’t say enough good things about First Restoration Services! When our second-story washing machine had a significant leak and caused water damage in our home, their team responded incredibly quickly. From the moment they arrived, they were professional, efficient, and so reassuring during a very stressful situation.
They expertly managed the affected area to prevent further damage and began mitigation right away. What really stood out was their excellent communication - they kept us informed every step of the way, explaining the process clearly and answering all our questions with patience and transparency.
Thanks to their prompt response and thorough...read full review