I went to star beauty today and purchased edge control from them. The supply was very limited but I decided to take a chance on the Cantù edge control that they had at the front. When I got home I opened the container and saw that the product was already old and unusable. I went straight back to the store and brought the product back with me. Before I could explain that the product was bad, the lady in the front was already saying “no returns or exchanges” I tried to explain that the product was bad and I asked her to look at it. She then kept repeating herself no exchanges no returns cutting me completely off. Her, I assume, husband came to the front. He was the... read full review
February 2024
Horrible customer service they sellOld and expired products and don’t allow you to return or exchange them I used to shop here all the timeSpent a lot of money and when I attempted to return a product I literally bought 5 minutes before due to the product being old and dried out they would not exchange it then yelled directly into my face when I was calm and not agressive at allWill Never shop here again !!!!!!!
I went to star beauty today and purchased edge control from them. The supply was very limited but I decided to take a chance on the Cantù edge control that they had at the front. When I got home I opened the container and saw that the product was already old and unusable. I went straight back to the store and brought the product back with me. Before I could explain that the product was bad, the lady in the front was already saying “no returns or exchanges” I tried to explain that the product was bad and I asked her to look at it. She then kept repeating herself no exchanges no returns cutting me completely off. Her, I assume, husband came to the front. He was the... read full review
Horrible customer service they sellOld and expired products and don’t allow you to return or exchange them I used to shop here all the timeSpent a lot of money and when I attempted to return a product I literally bought 5 minutes before due to the product being old and dried out they would not exchange it then yelled directly into my face when I was calm and not agressive at allWill Never shop here again !!!!!!!
Organized, friendly service & great prices!