“Yes I am a customer, well my cat SADIE is-lol, and we are very content with all aspects of the Veterinary care we receive at Plaza Vet in Burlington, NC. First time I have had a pet as an adult and am in my 60's. Was unsure of the processes needed to ensure my SADIES' well being, but everyone at Plaza was welcoming and patient and you could tell they actually LOVE animals. Not just a job for them. Listens and communicates well as far as necessary services and the even more personal needs of the animals-and their humans as well! Keeps in contact via texts, calls or emails (you tell them which is better for you) and I am confident my SADIE is healthy! Plaza gives me that piece of mind needed to be a successful pet human.“
“A time or 2 Missy or Max needed to be seen & they got them in & we really appreciated that! They really seem to care about our precious babies! Missy is no long with us but we still have Max & recently got Ellie! We needed to make sure Ellie was ok, we weren't sure every thing was done before we got her! She is now free of fleas & worms!“
“I have had better experiences here for my pets than most of the other vets in the area. They are thorough and transparent. We will be back!“
“Absolutely the most professional staff and veterinarian that I could have asked for! My 9-year-old boxer mix was jumping into the car and ripped her front toenail completely out of her Paul as I was on the phone with Phoenix Animal Hospital they were already waiting for me in the parking lot when I got there and they rushed my dog right in and had her fixed in less than 30 minutes they are absolutely amazing and highly recommended“
“Stoney Creek goes above and beyond all my expectations of what a "perfect" veterinary practice should be. I’m truly grateful for the recommendation that led me to Stoney Creek.“
“I love this Vet!!! They have taken care of all my family's animals and I would recommend them to anyone!“
“We had an elderly dog with chronic issues who unfortunately came into an acute pain issue. Our normal vet refused to even speak with us about it due to her chronic issues, stating there was "nothing they could do". Certainly if an animal is in pain, there is something that can be done; at least looking her over. I called Dr Tickle's office as it was the first one I googled. When I went over the issue with the receptionist, she put me on hold and a second later Dr Tickle herself picked up. She worked our beloved animal in that day. We tried our best over the next three days to help, but ultimately our Sofia succumbed to her pain and we had to let her go. When I called, Emily was lovely to speak with and so we started our last ride with Sofia. The second receptionist I spoke with was not friendly, however I refuse to let one not so nice egg ruin the bunch because Dr Tickle and the remainder of her team we extremely caring and talked us through every painful step of saying goodbye. We will be taking the rest of our fur family to Burlington Animal Hospital based on our experience. I'm so thankful we were able to say goodbye with someone we trusted. I can't thank Dr Tickle enough for her care and compassion.“
“I was very pleased with the care and customer service I received from this practice. My animals go elsewhere and it seems like no matter what is going on I can NEVER get my babies into their vet and have to go to ER. Well this is the second time we have used Alamance VH. The first time was for my lab and an eye infection that came on suddenly before going out of town.. they squeezed him in same day. Then I had an issue with my chihuahua limping right before the weekend. Of course my vet was booked again. I called AVH and they squeezed my baby in right before closing. I was so thankful and appreciative as both time I felt like they genuinely cared. I will be going back and transferring my care there :)“
“Dr. Cates and her team are always kind, courteous and professional when tending to me and my rescue chocolate lab, Bliss!“
“Unfortunately my dog got into some poison, town and country was the closest place open in Burlington. There was only one veterinarian so we did have to wait about an hour, luckily my dog vomited most of the poison up already so we waited and they gave us some activated charcoal to take home to help with her stomach.“
“I would like to say what a professional, compassionate and caring experience I had with Dr. Tickle and staff on Sunday, 2/19/23. Their expertise was displayed as I brought what to me is my “child”, into this facility for end of life care. This was one of the hardest things I ever had to do! My head knew one thing and my heart broke! Dr Tickle was very compassionate and comforting to me and to my dog. I know I did what was right and knowing that they understood was very comforting to me. I could not ask for a better place to go in an emergency situation for animal care.“
“Beautiful and clean facility. Both Drs I have worked with have been wonderful and very thorough with the PPE's.“
“I can't thank the staff enough for their compassion and expertise. My husband and I had to bring in our dog, Marco, after hours, and the doctor was truly amazing in her ability to explain what our next steps should be. After we lost our pup to heart disease the next day, the team at All Paws sent a lovely handwritten card. It truly means the world to know he was in such good hands before he passed, and that we were able to do additional tests at the hospital they referred us to.“
“just will love too thank you for doing everything possible too help my dog !absolutely great people I am so very thankful for your help.“