ShopperLocal

ShopperLocal has received mixed reviews from its clients. Many customers, like one who has worked with the company since 2013, praise the excellent communication and support provided by representatives. This client appreciates the tracking of coupon redemptions and has signed contracts for multiple years, highlighting the helpfulness and creativity of a representative named Raman. Another reviewer expressed satisfaction with the overall experience and recommended the company for their advertising services. However, there are significant concerns raised by other clients. One reviewer described their experience as frustrating, citing issues with communication and contract breaches. After multiple attempts to reach customer service, they faced disconnected lines and unreturned calls. Although the reviewer initially had a negative impression, they noted that after voicing their concerns, the company took steps to rectify the situation. A representative named Neha worked to resolve the issues and waived an additional charge, which led to a more positive outcome. Overall, ShopperLocal demonstrates a commitment to customer satisfaction, with some clients experiencing positive interactions, while others report serious challenges in communication and service reliability.