Reviews for JCPenney

Jul 2024

JCPenney is a well-known retailer offering a variety of apparel and home furnishings. Many customers appreciate the selection of dresses, flannels, pants, and T-shirts available in-store. Positive experiences are reported, especially with helpful employees during checkout. However, some shoppers have noticed a decline in inventory quality, mentioning the removal of popular items like Stafford Executive Dress shirts. Additionally, customers find it easier to get discounts online compared to in-store promotions. While the store provides good options and a pleasant shopping atmosphere, there are concerns about the overall direction of the inventory and service.