About St. Francis Animal Hospital (formerly Angel Animal Hospital)
St. Francis Animal Hospital, formerly Angel Animal Hospital, has gained praise for its dedicated staff and compassionate care. After the retirement of Dr. Bonita Angel in September 2022, Dr. Banes took over the practice and has quickly become a favorite among pet owners. Reviewers highlight Dr. Banes' genuine concern for animals, noting her quick action in emergencies, like addressing a pet's eye issue and diagnosing a cat's serious heart condition. The hospital is recognized for its caring and knowledgeable team. Many reviewers share their positive experiences, with one mentioning they switched all their pets to St. Francis after finding better service than their previous vet. The staff's commitment to putting animals first is frequently mentioned, along with their excellent communication and willingness to assist, even on short notice. One reviewer noted how Dr. Banes made them feel comfortable during a difficult time when their pet needed an enucleation, showing high levels of knowledge and compassion throughout the process. Overall, St. Francis Animal Hospital is seen as a reliable and empathetic choice for pet care, making it a preferred destination for many local pet owners.
Dr. Banes is the best! She was the one to alert us to Dagwood's eye swelling, which we got under control, but it triggered intractable eye pressure in that eye. She was the doctor to remove the eye, which made Dagwood so much happier. She moved from that veterinarian & we ended up having to find a new one. Fast forward a few years, & I received a postcard announcing the new ownership of Angel Animal Hospital, & the new owner is Dr. Banes! I was so happy that I absolutely moved there! I love Dr. Banes so much! She has real heart, she & her colleagues there! (ok, about this site: apparently I can either upload a picture or submit the review; this is not good)
Thanks to my prior vet of many years for turning me away when I needed help the most and for recommending St. Francis Animal Hospital to me! I now have the BEST vet in all of Durham. Dr. Banes and the entire staff go above and beyond to give you and your pets the best possible care while being budget mindful. They are kind, respectful, but best of all they truly do CARE! There is never any pressure to do one thing or another and certainly there is never any judgement! I moved all of my pets from the *other* place to this practice and though it is further away for me it is well worth it and I'll not be looking back!