Superior Pools of Charlotte

Superior Pools of Charlotte is highly praised for its exceptional service and quality in designing and building backyard pools. Clients express great satisfaction with the company’s owner, Peter, who is recognized for his expertise and understanding, especially for those who have faced challenges with previous contractors. A customer shared how Peter transformed a difficult situation into a successful project, resulting in a beautiful inground pool that exceeded their expectations. The innovative design, including features like fire balls, has added a significant "WOW factor" to the pools. Customers also commend the professionalism of the project managers and subcontractors, highlighting their effective communication and problem-solving skills throughout the process. One reviewer noted the phenomenal support from their project manager, John, who played a crucial role in ensuring the project's success. The company is described as responsive to concerns, providing training for pool management, and showing commitment to customer satisfaction. Overall, Superior Pools of Charlotte is recommended as a reliable choice for anyone looking to invest in a pool, with an emphasis on the importance of good communication and collaboration during the project.