Monster Tree Service of North Charlotte Metro

Monster Tree Service of North Charlotte Metro is a reliable and professional tree service company that can handle any kind of tree work, from removing diseased branches to tree stump removal to reshaping old growth of massive trees. Their crews have extensive training, skills, and equipment to tackle any project, and they can even plant new trees to replace what they remove. Customers have experienced both ups and downs with Monster Tree Service, but overall they appreciate the company's efforts to make things right. The arborists are quick to respond to requests for quotes and are happy to answer questions, helping customers understand their options. The work crews arrive on time, work efficiently and carefully, and leave the property in pristine condition. Customers have been impressed by the crews' expertise, professionalism, and respect for the property. Some reviews mention that communication can sometimes be unclear, so customers are advised to be explicit and provide instructions in writing if possible. Recent projects included removing a large oak tree that fell during a hurricane and dealing with a massive stump. Despite challenges such as a broken stump grinder and a hurricane, the team showed dedication and transparency, often going above and beyond. For example, they helped with stacking logs for the winter and accommodated customers’ needs, even adjusting schedules when issues arose. Customers have noted that unexpected delays can happen, but the company works hard to resolve problems and provide good service. Overall, Monster Tree Service is a trustworthy choice for any tree-related needs, whether it’s emergency tree removal, stump grinding, or property beautification. Customers feel confident that if something goes wrong, the team will do their best to fix it and keep the customer satisfied.