Reviews for MUSE Residential
Write a reviewHours
Monday: 10AM - 5PM
Tuesday: 10AM - 5PM
Wednesday: 10AM - 5PM
Thursday: 10AM - 5PM
Friday: 10AM - 3PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards private lot parking wheelchair accessible open to all bike parking
Ratings
Google: 4.4/5 Facebook: 4.4/5 BBB: A+MUSE Residential
59 Winecoff Ave NW, Concord
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MUSE Residential is a dedicated home renovation company specializing in kitchen and bathroom remodels, as well as significant interior renovations that require structural changes. Owned and operated by a general contractor and an interior designer, MUSE provides a comprehensive remodeling experience by combining design and construction expertise. From the initial planning stage to project completion, their team works closely to ensure a seamless process, handling everything in-house for a one-stop solution. Clients who have worked with MUSE Residential often express satisfaction with the professionalism and responsiveness of the team. One client noted the thoroughness of the initial meetings, which included detailed measurements and a 3D scan of their kitchen. The design process is highly regarded, with options presented in a way that allows clients to visualize their choices through 3D renderings. Many clients report being extremely pleased with the final results, emphasizing how the finished spaces reflect the initial designs. Enhanced functionality and aesthetic upgrades, such as increased cabinet space and beautiful kitchen islands, are common highlights in the reviews. However, some reviews mention challenges with project timelines and communication. One client pointed out that their kitchen remodel took almost double the initially quoted time. While communication issues arose, the introduction of a customer service liaison helped to resolve these concerns, making the process more manageable. Despite minor setbacks, clients generally found the owners and staff to be friendly and accommodating. While the overall quality of work is praised, there are suggestions for improvement, including managing scheduling better and addressing minor issues that arise during projects. Despite these challenges, many clients recommend MUSE Residential for home renovations, appreciating their commitment to quality and customer satisfaction.