Updated review: this place has a low review rating entirely because the office staff is not communicative, doesn’t answer phones and when you leave a message they text back (then they will not respond to your response). Please talk to your office manager; this low level of customer service is sad and I probably won’t be back. Dr. Freshwater is great though!Original review: Dr. Freshwater was excellent and took his time. My vision has not been this good in years, so I can say that my quality of life has improved because of my appointment today. One note it is good to make is that if your insurance says it will cost you $20, and you want a contact lense prescription,... read full review
March 2024
I had a good yearly eye checkup.Dr. Freshwater has been our family's eye doctor for years, since my son was a child. (He's 32 now)The staff were great, polite and professional.
December 2023
Both Dr. Freshwater and Dr. Jamison (may he rest in peace) has been wonderful. Very patient, knowledgeable, and great listeners. The front desk staff could use some customer service 101; no personality whatsoever...not patient friendly at all. I will remain a patient here until Dr. Freshwater retires. :)
Updated review: this place has a low review rating entirely because the office staff is not communicative, doesn’t answer phones and when you leave a message they text back (then they will not respond to your response). Please talk to your office manager; this low level of customer service is sad and I probably won’t be back. Dr. Freshwater is great though!Original review: Dr. Freshwater was excellent and took his time. My vision has not been this good in years, so I can say that my quality of life has improved because of my appointment today. One note it is good to make is that if your insurance says it will cost you $20, and you want a contact lense prescription,... read full review
I had a good yearly eye checkup.Dr. Freshwater has been our family's eye doctor for years, since my son was a child. (He's 32 now)The staff were great, polite and professional.
Both Dr. Freshwater and Dr. Jamison (may he rest in peace) has been wonderful. Very patient, knowledgeable, and great listeners. The front desk staff could use some customer service 101; no personality whatsoever...not patient friendly at all. I will remain a patient here until Dr. Freshwater retires. :)