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Reviews for Springbrook Rehabilitation & Nursing Center
Add your commentSpringbrook Rehabilitation & Nursing Center
195 Springbrook Ave, Clayton
Directions Call Website Suggest an Edit
195 Springbrook Ave, Clayton
Directions Call Website Suggest an Edit
Look, no one wants to have to place a loved one in a nursing facility, and no nursing facility is perfect. This one certainly isn’t perfect, but it is a nice, clean facility with a caring and profession staff. They have great facilities for providing rehab services for those in need of short term care. They also provide a loving, caring and uplifting environment for those in need of long term and likely permanent care.My dad is 95 years old and until June 2023, lived independently at the home he and my late mom built in the late 1950’s near Charlotte. He recently had a stroke and then, a couple of months later, a mild heart attack. His mind is still clear, but... read full review
It's always a bad sign when you are informed that the facility is understaffed. That's the excuse they use for not paying attention to patients.The facility is lovely. The food is substandard. The attention from nurses is bare minimum.My elder was there for three weeks and we took her home because they were doing so little for her.
I don't often write a review unless I feel strongly about a service, experience or product. I cannot express how incredible the entire staff was while our father was in rehab at Springbrook. From his daily care, to the nursing and therapy staff, his social worker Joy, and the administrative personnel, he was treated with respect and compassion. They also worked tirelessly with our family to ensure we had everything we needed to carry on Dad's life outside of rehab and helped make his transition from rehab very easy!