“Will did an excellent job. I was very pleased and would recommend him to anyone that needs a great plumber. I will definitely call him again if ever needed. Thanks again for you hard work.“
“Amazing Service!!! Prompt and on time very knowledgeable and showed me how to clean my filter to cause future issues. Then showed me the part that failed and explained to me why if failed and what is does in the system. Don’t hesitate to call them.“
“The owners and their employees are very informative and courteous. They work to give their customers the quickest and best service.“
“Jeff was wonderful! Very professional and knowledgeable. I would recommend him to anyone needing plumbing or drain work!“
“Nick Gentry was God sent. He was the first contact and after I explained what issue I was having he was able to schedule me the next day after such late notice. I knew then I had chosen the right one, he and his assistant was very knowledgeable at the task at hand , understanding and patient with me. I would recommend him to anyone who needs any plumbing services. He’s number one in my book.“
“Absolutely the best company to work with. I have a tankless water heater and Mr Brown went above and beyond to replace it for me. I will always call them for all my plumbing needs now.“
“Called Sunday morning for a broken water heater and Wayne was at my house within 2 hours to replace it. Outstanding service and excellent price. Way better and cheaper than the national company’s. I definitely recommend these guys!“
“I have no idea why the bad reviews for BK Plumbing because we've had a very positive experience with them. So far our problem isn't resolved but they continue to send different technicians with other equipment to try out. William and Raphael spent combined hours with patience and professionalism. Anxious to get the issue resolved and confident in BK Plumbing and Homeserve Home Warranty to get this accomplished. Many thanks!!!“
“I would not recommend this company! Our sewer line was backed up. They came out in April to look and fix it. It took them 13 trips to our house and over a month to complete the job the "right way". We could not flush our Toilets until after 9 of those trips(2 weeks later). They finally found out it was the sewer line. But it took them multiple trip to find the line. We live in China Grove. The line was only 60ft to the road. They dug up our yard like it had land mines everywhere even through i told them where the line was and the path it took. Finally when they found it(multiple trips later). They use a tractor to dig it up. They destroyed several spindles on my porch. And i had to remove part of my porch(i had to cut it off of the porch, me not them) so they could use their tractor. A mini excavator was the right tool for the job. They thought it was a good idea to come back and cover it 2 days after it rained for 3 straight days. They did a terrible job covering it up. We had to complaint multiple times before to get done right. I had huge holes, drop offs, and ruts everywhere. They cut the water line when hunting for the sewer line. Put a shut off valve to fix it. Even though i asked them not to(just fix the cut). They put the access cover 7 inches below the ground around it. So it would fill with water. Then covered it with dirt. I had to uncover it. My girlfriend called to complain they told her there was nothing to fix. I called and they said they would send someone out. Imply what you will about that. Mind you this job cost $7000 to do. They said we could've a great discount of $150 if they did not have to come back and fix the yard or raise the access for the unwanted shut off value. We said NO. Fix it make it right. They finally came to fix it and i asked one of there workers if they would want their yard left the way they left my yard and they said "no". Instead of bring equipment that could level and grade the yard they did it with shovels. Which took the whole 4 person company to do. We tried to give them an out 3 trips in. We said this looks over your head. Its ok the say so. We will pay you for what you have done. They said they were sure they could do it. I was afraid i was going to have to take them to court. We got no apologies for how the job went. They would not even take responsibility there poor work. I had to tell them if you don’t fix it you will not get paid. It was that bad. Unprofessional to say the least. I would not trust the "Master Plummer" with a leaky garden hose. Do your research check the Better Businesses Bureau. Hindsight we should have fired them 3 trips in. It was a very standard repair that became a nightmare.“
“About two months ago I had a problem and needed a new water pump for my well. Within 24 hours job completed and no problems thankfully....so far so good....thank you JG“
“Efficient, excellent work details, and fair pricing. Recommend highly.Service: Sewer repair“
“Corey, Jeff and Matthew responded to a call for help. They came the same morning identified the Problem and explained to us exactly what needed to be done. They went to work and within an hour and a half had the problem solved. They demonstrated great teamwork and exceptional knowledge. Great job from a great company. Thank you very much we really do appreciate it. We highly Recommend this company to any septic or plumbing issues.“
“My technician, Domenic was Very Professional, Polite and well spoken. He let me know all the services that were performed on my generator. He was very knowledgeable of my system and he performed his tasked with no problems! Great worker!“
“They were prompt and friendly. Went right to work and explained everything. Looks like I found a new plumber. Thanks Cain's.“